Privacy Policy

Last updated: December 2024

1. Introduction

PennySafe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address when you create an account
  • Phone number for account verification and alerts
  • Profile information and preferences
  • Communication preferences and settings

2.2 Financial Information

Through secure third-party services, we may access:

  • Account balances and transaction history
  • Account numbers (masked for security)
  • Spending patterns and categories
  • Financial institution information

2.3 Usage Information

We automatically collect certain information about your use of the Service:

  • Device information and identifiers
  • App usage patterns and preferences
  • Error logs and performance data
  • IP address and location data (with consent)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Monitor your accounts and send alerts
  • Analyze spending patterns and provide insights
  • Improve our services and develop new features
  • Communicate with you about updates and changes
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate the Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our Service integrates with third-party financial data providers and other services. These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 123 Financial Street, Suite 100, New York, NY 10001
Phone: +1 (555) 123-4567